Emotional intelligence and self-efficacy as mediators between emotional work and the intention to change the profession

Main Article Content

Vanessa da Silva Marques
https://orcid.org/0000-0002-8207-5393
Mary Sandra Carlotto
https://orcid.org/0000-0003-2336-5224

Abstract

The occupational stress may contribute to the intention to change the profession of clinical psychologists. Starting from the Demands-Resources model, this study had the objective of analyzing if the emotional intelligence and the professional self-efficacy (work resources), perform a mediatory role between the work demands (emotional work) and the intention of professional abandonment, on a sample of 240 Brazilian clinical psychologists. The data have been collected through an on-line platform, using as research instruments the Laboral and Sociodemographic Data Questionnaire, the Evaluation Questionnaire related to Emotional Demands and the Emotion Rule Dissonance, Emotional Intelligence Measurement, General Perceived Self Efficacy Scale and the Intention to Change the Profession Subscale. The analysis obtained through the Test of Structural Equations Modeling - SEM, indicated a recursive model. The obtained results revealed that the professional self-efficacy presents a mediatory role between the emotional work and the intention to change the profession of clinical psychologists.

Keywords:
Emotional Intelligence, Professional Self-Efficacy, Emotional labor, Demands and Resources

Article Details

Author Biography

Vanessa da Silva Marques, Universidade do Vale do Rio dos Sinos, Brasil

Psicóloga, doutora em Psicologia Clínica

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