The Predictors of Job Burnout on Job Boredom in a sample of workers in the banking industry of Puerto Ricol

Main Article Content

Abstract

This study analyzed the predictors of job burnout and the sociodemographic variables effect of job boredom in the banking industry of Puerto Rico. It sought to examine if a group of employees experiences the same after-effects of job burnout and the effects of the sociodemographic variables job boredom based on previous research of various countries in the banking sector, since there are many studies conducted in Puerto Rico. The sample was made up of 223 employees from a private bank in Puerto Rico, of which 70.9 % were women, 40.8% were 41 years old and older, and 66.8% holds a non-exempt job position. This study followed a quantitative casual-correlation crosssectional design and had a probabilistic sample. A hierarchical multiple regression analysis was used to measure the independent predictors, and the results show that only three control measures were statistically significant with the variable sex recording a lower level beta value than the emotional exhaustion dimension, while the emotional exhaustion was statistically significantly higher than the depersonalization dimension. The logistic regression shows that both sexes experienced boredom and burnout.

Keywords:
burnout, boredom, hierarchical regression, predictors

Article Details

Author Biographies

Jesús M. Cruz Santiago, Pontifical Catholic University of Puerto Rico

PhD. Psicología Industrial Organizacional

Abner Vélez Vega

PhD. Psicología Industrial Organizacional

Consultor independiente

Rita A. Vélez Alvarado

PhD. Psicología Industrial Organizacional

Consultor independiente

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