Open data: opportunities for social and digital transformation in Venezuela

Abstract

Open data today are an opportunity to develop public policies and to improve the provision of services that reinforce the links between citizens and their political representatives. They are also a tool for social and digital transformation. Although governments are the main producers of public and open data, the reality is that their use in Venezuela has not yet taken the same momentum that is seen throughout the world. In this context, the objective of this article was to highlight the importance of the concept of open data within the digital and social transformation in Venezuela. To get this, a review of academic literature was carried out and various websites on the opening of data were analyzed, trying to identify criteria related to digital and social transformation. A total of fifteen portals on the opening of data in Latin America were studied. The study concludes that the digital transformation of open data offers and causes a radical change in the culture of public organizations that in turn will affect the social transformation and provision of public services in the future, in which the use of technology will be fundamental for the evolution of public organizations.