Inteligência emocional e autoeficácia como mediadoras entre o trabalho emocional e intenção de mudanças na profissão

Vanessa da Silva Marques; Mary Sandra Carlotto

doi:10.18566/infpsic.v25n2a05

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Publicado: 21-01-2026

DOI: https://doi.org/10.18566/infpsic.v25n2a05

Cómo citar

da Silva Marques, V., & Carlotto, M. S. (2026). Inteligência emocional e autoeficácia como mediadoras entre o trabalho emocional e intenção de mudanças na profissão. Informes Psicológicos, 25(2), 71-85. https://doi.org/10.18566/infpsic.v25n2a05

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.

Biografía del autor/a

Vanessa da Silva Marques, Universidade do Vale do Rio dos Sinos, Brasil

Psicóloga, doutora em Psicologia Clínica

Vanessa da Silva Marques

Universidade do Vale do Rio dos Sinos, Brasil

https://orcid.org/0000-0002-8207-5393

Mary Sandra Carlotto

a:1:{s:5:"es_ES";s:31:"Universidade de Brasília - UnB";}

https://orcid.org/0000-0003-2336-5224

Resumen

O estresse ocupacional pode colaborar para a intenção realizar mudanças na profissão, em psicólogos clínicos. A partir do Modelo de Demandas-Recursos, este estudo teve como objetivo, analisar se a Inteligência emocional e a Autoeficácia profissional (recursos de trabalho) desempenham um papel mediador entre o Trabalho emocional (demanda de trabalho) e a Intenção de mudanças na profissão, em uma amostra de 240 psicólogos clínicos brasileiros. Os dados foram coletados por meio de plataforma on-line, tendo como instrumentos de pesquisa um Questionário de dados sociodemográficos e laborais, o Questionário de avaliação relacionado a Demandas emocionais e Dissonância da regra da emoção, Medida de Inteligência Emocional, Escala de Autoeficácia Geral Percebida, e Intenção de mudanças na profissão. As análises obtidas por meio do teste de Modelos de Equações Estruturais revelaram que a Autoeficácia profissional influencia positivamente a relação entre as demandas emocionais do trabalho e a intenção de mudanças na profissão em psicólogos clínicos.

Palabras clave:

Inteligência Emocional, Autoeficácia Profissional, Trabalho Emocional, Demandas e Recursos, Intenção de Mudanças na profissão

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Vanessa da Silva Marques, Universidade do Vale do Rio dos Sinos, Brasil

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