SOLARTE PORTILLA, Ana Lucia; ANDRADE SANCHEZ, Katalina; ARTEAGA DIAZ, Yurany Marilyn; HERRERA LÓPEZ, Harvey Mauricio. General approach to management by processes in health services in Latin America: a literature review. Informes Psicológicos, Medellín, CO, v. 24, n. 1, p. 69–89, 2024. DOI: 10.18566/infpsic.v24n1a05. Disponível em: https://revistas.upb.edu.co/index.php/informespsicologicos/article/view/7765. Acesso em: 14 aug. 2026.