Solarte Portilla, A. L., Andrade Sanchez, K., Arteaga Diaz, Y. M., & Herrera López, H. M. (2024). General approach to management by processes in health services in Latin America: a literature review. Informes Psicológicos, 24(1), 69-89. https://doi.org/10.18566/infpsic.v24n1a05